(616) 915-3131

Frequently Asked Questions

No. While we are authorized installers and service providers for Aquamatic and Coverstar, we service and repair automatic pool covers of all brands and configurations.

Not necessarily. Once project details are coordinated, we can handle measurement, layout, installation, and startup independently.

As early as possible. Vault sizing, track placement, structural details, and drainage must be coordinated before concrete and finish work are complete.

Yes. As authorized providers, we coordinate warranty service according to manufacturer standards.

Installation time depends on system type and project conditions. Once fabrication is complete and the site is ready, installation is scheduled and coordinated with the builder’s timeline.

Misalignment, fabric wear, drive system strain, debris in tracks, electrical issues, or hydraulic component failure are among the most common causes.

Yes. Emergency and weekend service is available when a cover is non-operational and cannot wait for standard scheduling.

Yes. We regularly diagnose and repair systems installed by other companies.

Inspection of fabric, tracks, drive components, alignment, and operational performance, along with correction of minor issues before they become larger failures.

Yes. Like any mechanical system, regular inspection and adjustment help maintain proper operation and extend component life.

Yes, depending on system type and structural planning. Early coordination is critical for non-rectangular designs.

We maintain commonly needed components to reduce delays and complete repairs efficiently.

Our team includes Certified Building Professional®, Certified Service Professional®, and Certified Pool Operator® credentials.

Our primary focus is supporting pool builders and service companies. Coordination is handled in a way that protects the builder’s relationship with their client.

Hydraulic systems, electric drive systems, manual systems, slatted covers, fabric covers, recessed installations, and deck-mounted configurations.